Refund policy

REFUND POLICY

At StyleHubs, we want you to be completely satisfied with your purchase. We offer a 30-day return window, giving you 30 days from the date you receive your package to request a formal return.

📋 Eligibility Criteria

To qualify for a successful return and refund, your items must meet the following baseline standards:

  • Condition: Completely unworn, unused, unwashed, and in the exact condition you received it.

  • Packaging: Must have all original tags securely attached and remain in its original factory packaging.

  • Proof: A valid receipt or proof of purchase is required to initialize the ticket.

🚫 Important Note: Any items mailed back to our facilities without first submitting a formal return request will be automatically rejected.

🚚 RETURN SHIPPING COSTS & FEES

Allocation of return shipping costs is determined by the specific reason for your return package:

1. Returns Due to Our Error

(Defective products, incorrect items, or orders damaged during carrier transit)

  • Our Coverage: We will provide you with a 100% prepaid return shipping label via email at no cost to you.

  • Zero Deductions: The return shipping cost will not be deducted from your final product refund.

2. Returns for Any Other Reason

(Changed mind, style preference, or incorrect size selection)

  • Your Coverage: You are responsible for procuring and paying for the return shipping label.

  • Estimated Standard Baseline Rates:

    • U.S. Returns: Approximately $10.99

    • Canadian Returns: Approximately $19.99

    • International Returns: Range from $23.99 – $45.00 (depending on weight and destination country)

🛠️ HOW TO INITIALIZE A RETURN

  1. Contact Us: Send an email to our support desk at help@stylehubs.store.

  2. Review Instructions: Our team will review your proof of purchase and provide specialized return instructions.

  3. Ship to Correct Hub: Because we use multi-supplier distribution facilities, we will provide you with the exact shipping address optimized for your product's specific return warehouse.

🔍 DAMAGES, DEFECTS, AND ISSUES

Please inspect your items immediately upon arrival. If you discover a defect, cosmetic damage, or an incorrect item, contact us right away at help@stylehubs.store. We will quickly evaluate the situation, issue a prepaid return tag, and expedite a replacement or full refund to make it right.

🚫 NON-RETURNABLE ITEMS & EXCEPTIONS

Certain classes of items cannot be returned under any circumstances:

  • Custom Collections: Made-to-order, customized, or personalized apparel adjustments.

  • Personal Care Goods: Opened cosmetics, grooming items, or personal beauty care liquids.

  • Hazardous Content: Regulated flammable materials, loose gases, or highly pressurized liquids.

🔄 EXCHANGES

The most efficient way to secure a replacement style or size variant is to return your original item using the instructions above. Once your return is received and officially accepted by our warehouse, simply place a separate, new order for the preferred item directly on our storefront.

🇪🇺 EUROPEAN UNION 14-DAY COOLING-OFF PERIOD

For orders dispatched directly to addresses within the European Union, you possess a legal right to cancel or return your purchase for any reason within 14 days of delivery, without needing a justification.

  • The item must still meet all baseline standards (unworn, original tags attached, original packaging).

  • Return shipping logistics and fees during this cooling-off window remain the responsibility of the customer unless the item arrived damaged or defective.

💰 REFUND PROCESSING TIMELINES

  1. Inspection Phase: Once your returned item is received at the designated warehouse, our team will thoroughly inspect it to ensure compliance.

  2. Approval Notice: We will send you an email confirmation letting you know if your refund has been officially approved or declined.

  3. Payout Execution: If approved, your original item cost will be auto-credited to your primary payment method within 10 business days.

🏦 Note: Individual banking institutes and credit card companies can take additional billing cycles to post funds back onto your active accounts.

If more than 15 business days have elapsed since we sent your official approval notice and you still have not received your credit, please reach out immediately at help@stylehubs.store.

Last updated: June 19, 2026